Return Policy

At howtogetuklicense, we strive to deliver high-quality and reliable services tailored to your needs. However, due to the nature of the documentation and services we provide, our return and refund policy is subject to strict guidelines outlined below.

1. Eligibility for Returns or Refunds

We process every order with precision and care. Due to the custom and sensitive nature of the services provided (e.g., document preparation, licensing assistance), refunds or returns are not guaranteed once an order has been submitted and processing has begun.

You may be eligible for a partial or full refund only under the following conditions:

  • A significant error or inaccuracy in the delivered document that cannot be corrected.

  • Failure to deliver the service within the agreed-upon timeframe, without prior communication or valid explanation.

  • Non-receipt of any service or communication from us within 14 days of purchase.

2. Non-Refundable Situations

Refunds will not be issued in the following cases:

  • If the client provides incorrect or incomplete personal information.

  • If the service was completed and delivered as described.

  • If the client fails to cooperate with required documentation or verification.

  • If delivery was delayed due to factors beyond our control (e.g., postal delays, technical issues, legal restrictions).

3. Correction Policy

If a document has an error due to our oversight, we will correct and reissue the document at no additional cost. The client must notify us of the error within 7 days of delivery.

4. Requesting a Refund or Return

To request a refund or raise a concern about your order:

  • Contact us at [insert email] with your order ID and a detailed explanation.

  • Our team will investigate and respond within 3–5 business days.

  • If approved, refunds are typically processed within 7–10 business days via your original payment method.

5. Customer Satisfaction Guarantee

Your satisfaction is our priority. While we cannot offer returns in every case due to the custom nature of our work, we are committed to working with you to find a fair and reasonable resolution.

6. Contact Us

For all return or refund-related inquiries, please contact us:

Email: [insert email]
Phone: [insert number]
Support Hours: 24/7